Terms of service
TERMS AND CONDITIONS
Parke Original
1. Introduction
These General Terms and Conditions apply to the use of our website and to the purchase of products offered through our website.
2. Acceptance
You represent and warrant that:
(a) you are a natural person and at least 18 years of age;
(b) you are legally capable of entering into a binding contract with us.
By placing an order, you represent and warrant that you have read these Terms carefully and in full and that you agree to these Terms.
If you do not agree to these Terms, you may not use the website or purchase products.
3. Personal Use
You confirm that you use the website exclusively for personal, non-commercial purposes and that you purchase products only for yourself as an end consumer.
4. Prices
4.1
Product prices displayed on our website include shipping costs but exclude taxes, customs duties, governmental charges, or similar fees.
4.2
Any customs duties, taxes, import fees, or governmental charges related to delivery to the shipping address are the responsibility of the customer and are not included in the product price.
For deliveries outside USA, additional costs such as customs duties or VAT may apply, as products are shipped from outside USA (China).
Customs duties and import charges are not covered by us and remain the buyer’s responsibility. Products are shipped duties unpaid.
The buyer is considered the importer of record and is responsible for paying all applicable duties and complying with the import laws and regulations of the destination country.
4.3
We reserve the right to correct pricing errors.
4.4
All products offered on this website are sold under our own brand and are not affiliated, associated, endorsed by, or in any way officially connected with Parke Official or any of its subsidiaries or affiliates.
5. Our Offer
We are committed to offering products with accurate descriptions and high-quality images.
Product images and descriptions are for illustrative purposes only; color variations may occur and do not constitute a defect.
6. Orders
Orders are confirmed once full payment is received.
A confirmation email will be sent after successful checkout.
We reserve the right to cancel orders due to pricing errors or stock limitations.
7. Payment
You may pay for products using any payment method available on our website.
We may use third-party payment providers.
You are responsible for providing complete and accurate payment information.
8. Shipping & Delivery
Orders are shipped to the address provided at checkout.
Standard delivery may take up to 21 days, depending on the destination.
If delivery is not possible, a replacement or full refund may be offered.
9. Risk and Ownership
The risk of loss or damage transfers to you upon delivery.
Ownership of the products transfers to you upon delivery and full payment.
10. Returns & Right of Withdrawal
Eligible items may be returned within 14 days of delivery.
Products must be unused and returned in original packaging and resalable condition.
Return shipping costs are the responsibility of the customer.
Approved refunds will be issued to the original payment method.
Products purchased on sale or as part of a promotion are excluded from returns.
11. Product Quality
Each product undergoes a quality inspection before dispatch.
Variations may occur due to screen settings or lighting.
Warranty does not cover misuse, normal wear and tear, improper handling, incorrect installation, moisture damage, scratches, dents, chipping, fading, adhesive residue, or pet-related damage.
12. Complaints
Complaints regarding products or delivery must be reported to us promptly.
Our support team aims to respond within 14 business days.
13. Use of the Website
You may use the website only in accordance with these Terms.
You may not use software or other means to damage, disrupt, or alter the website.
14. Intellectual Property
All intellectual property rights in the website and the products belong to us or our licensors.
Product images and descriptions are for illustrative purposes only.
Parke Original products are not affiliated with parke official.
Products are white label products.
15. Limitation of Liability
We are not liable for loss of profits, loss of data, or other indirect damages.
Our liability is limited to the amount paid for the relevant order.
16. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control.
17. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Hong Kong.
All disputes or claims shall be resolved by arbitration in Hong Kong.
The seat of arbitration shall be Hong Kong and the language shall be English.
18. Company Information
Company name: MEXUS-ECOM LIMITED
Registration: 78633605
Adresss: 50 Stanley Street
Email: support@parkeorigins.com
19. Data Protection
Our Privacy Policy governs your visit to and use of our website.
We use cookies on our website.
20. Final Provisions
If any provision is found to be invalid, the remaining provisions shall remain in full force and effect.